Counselling is the most effective tool to help problem gamblers think about and take control of their behaviour. Clubs provide patrons with free access to 24/7 counselling services through the promotion of the government-funded "Gambling Help" service.
"Gambling Help" provides free services to problem gamblers and their friends and families, including:
- 24/7 telephone counselling
- Face-to-face counselling
- Online counselling (email and live chat)
"Gambling Help" also has a website that provides a wide range of self-help tools and information, including:
- Budgeting tools
- Self-help workbooks
- Online problem gambling assessments
- SMS reminder messages
of clubs across Australia also subscribe to comprehensive in-venue responsible gambling programs, such as ClubSAFE. Such programs have been developed with input from leading research institutes and offer tools (including access to crisis hotlines) which go beyond simple compliance with legislation and regulation.
Do you need counselling or know somebody that does? Click here